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Frequently Asked Questions (Q & A)

Frequently Asked Question

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Question Can I buy the leased items after the lease?

Answer Yes, you have the option to purchase the leased items at discounted price.

Question I signed a 24 months leasing contract, but I will stay one more year.  What is the monthly rental rate in this case?

Answer Please notify us before your lease expiration that you want to extend your lease.  Your monthly rental price will be discounted drastically after the original lease term.

Question Could I lease draperies?

Answer Yes, and measurements are free. We can also take requests for custom matching cushions and bedspreads.

Question Are the electric appliances Japanese?  I can not read Japanese instructions.

Answer Most of electric appliances are for only domestic use in Japan.  However, we can prepare English instruction or explain the usage in English.

Question Could I bring back the leased electric appliances to my home country?

Answer Yes, we carry international model TVs, DVD/Blu-Ray players and stereos which are usable overseas.

Question Is your used furniture clean?

Answer Yes. For example, fabric items are all shampoo-cleaned, while wooden items that are scratched or damaged are repaired then sterilized to remove microorganisms, odors, and insects.

Question Why is renting for 36 months more expensive than buying?

Answer Our used items, including those in our rental packages, are offered at around 40-50% the cost of comparable new items. The rental cost, however, also includes maintenance, service, and repair throughout the duration of your contract.
Buying furniture and appliances is easy, but disposing is quite difficult and expensive. Customers staying in Japan for less than 3 years will find that renting a washing machine, for example, is a better value after considering disposal, waste collection, and recycling fees required at the end. With all these reasons, there are many customers who enjoy a worry free lifestyle until the very end of their stay in Japan.

If you have more questions, please don't hesitate to contact us